2 products
Penny Jeans
If you’ve always been a wide leg jean kinda gal (like ourselves), we strongly suggest you give our Penny jeans a go! With their high waist and relaxed leg fit, they’re not only super comfy but they create effortless style. Our Penny jeans are crafted from a soft stretch denim.
We adore these jeans!
Size guide: True to size - we recommend your usual size in this style
Rach is wearing a size 12 & 170cm Tall
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Hayley Pants
- Trouser style pants
- Zipper front opening
- Tortoise shell look buttons
- Elastic casing back
- Wide leg
- Pockets
- Front pleats
- Belt loops
Size guide: Size Up - we recommend you size up in this style if your in between sizes.
Rach is wearing a Size L-12 and is 170cm tall.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.