53 products
Harper Dress
Take your style up a notch with this Harper Dress! It's perfect for adding a splash of boho-chic to any look, with its bright yellow paisley print, long sleeves, and mini length. You'll be turning heads in no time! 🤩
Sizing: True to size !
Rach wearing a size "S (8-10)
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Scarlett Dress
We've got your wardrobe sorted with the Scarlett Dress, a bright pink mini with a sassy v-neck and flouncy ruffled sleeves! The perfect flowy frock - perfect for night-outs with the gals or for a simple picnic in the park! Let the good times roll with this amazing dress! 💖
Sizing: True to size !
Rach wearing a size "M (10)"
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Audrey Dress
Show off your unique style in the perfect little black dress. This classic piece features a flattering cut that is sure to make you look stylish and stunning. With its timeless design and figure-hugging fit, it will become the go-to dress in your wardrobe.
Sizing: True to size !
Rach wearing a size "L (10-12)"
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Luna Shacket - Warm White
Hit add to cart because this cord shirt will absolutely be one of your fav's all year round!
This Corduroy Buttoned Down Shirt is easy to style with a soft brush feel cotton Corduroy.
- Natural Warm White Tone
- Fine Corduroy
- Soft brush feel
- Chest patch pocket
- Button down
- Fabric: 100% Cotton
RACH NOTES: Shacket NOT jacket !! Generous sizing go down a size if you prefer a fitted look.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Tiana Knit
You won't find a knit softer or more snuggly than this Tiana Knit. Featuring a v neck, ribbed detail, great length, Tiana is the perfect knit for throwing on with your fave pair of jeans for an easy everyday look that's super warm!
- V neck collar
- Regular and soft fit
- Fabric: Cotton/Polyester
RACH NOTES : True to size , very soft and warm!! I had to iron/steam the collar to make it sit down how I liked it.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Elsa Jacket - Khaki
Snuggle up in this special beautiful piece! We are absolutely in LOVE with our Elsa jacket! She's cute, cuddly and super stylish....and just wait til you feel how soft she is! Elsa is an absolute winter wardrobe must-have!
You can honestly wear her with anything! Throw her on with jeans and a knit, over your fave winter dress or even over your activewear to add a touch of style!
- Folded Collar
- Button Down
- Lightweight and soft touch
- Itch free
- Relax fit
- Dropped Shoulders
- Fabric: 100% Polyester
RACH NOTES: Generous sizing. Rach wears a size S and Jess wears a size M.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Love this stylish but comfortable jacket wearing it heaps nice to dress up or as a casual look with joggers. My new go to 🥰
Love love love
Indi Knit - Sage Grey
A simple staple for your wardrobe with a lovely cut out feature and soft neckline.
Featuring a soft mid weight knit with a cut out neckline and long sleeves .
- Stretch
- Mid-weight ribbed knit fabric
- Cut Out neckline
- Super Soft
S/M = 6-10
M/L = 12-16
RACH NOTES: Size up if you have a larger chest. Its not tight around your neck like other styles like this can be, very soft and comfortable.
Rach is wearing a size M/L & 170cm Tall
Please note: Colours will appear slightly different due to each screen calibration.
Size guide: True to size - we recommend your usual size in this style but size up if you have a larger chest.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Lucie Puffer Jacket - Rust
Our Lucie puffer has finally landed and we are VERY excited about it! This design is both practical and stylish, keeping you snug whilst looking fab! Featuring a zip closure, side pockets and is fully lined.
Rach is wearing a M and is 170cm tall.
Size guide: True to size - we recommend your usual size in this style
Rach Notes: Im wearing a "M" its very spacious and I have sized up in this style so I can accomodate layering.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Penny Jeans
If you’ve always been a wide leg jean kinda gal (like ourselves), we strongly suggest you give our Penny jeans a go! With their high waist and relaxed leg fit, they’re not only super comfy but they create effortless style. Our Penny jeans are crafted from a soft stretch denim.
We adore these jeans!
Size guide: True to size - we recommend your usual size in this style
Rach is wearing a size 12 & 170cm Tall
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Hayley Pants
- Trouser style pants
- Zipper front opening
- Tortoise shell look buttons
- Elastic casing back
- Wide leg
- Pockets
- Front pleats
- Belt loops
Size guide: Size Up - we recommend you size up in this style if your in between sizes.
Rach is wearing a Size L-12 and is 170cm tall.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Aubree Shacket - Mocha
Introducing our must-have Mocha Aubree Shacket, the perfect addition to your autumn/winter wardrobe! Embrace its harmonious blend of style and functionality, tailored for those transitional weather days. With its timeless check pattern and versatile mocha tones, this shacket effortlessly enhances any outfit.
When the temperatures drop, layer it over a lightweight knit and complete the ensemble with trendy ankle boots. For an added touch of personal flair, experiment with accessories like a cozy scarf, a bold statement necklace, or a fashionable hat.
This shacket features:
- Collar
- Functional button front
- Functional front patch pockets
- Functional button on cuffs
- Unlined
Colour: Mocha with White Check
Fabric: Cotton / Polyester Blend
Size Guide: True to size
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Felicity Shacket
Introducing our must-have Felicity Shacket for the autumn/winter season! Embrace the perfect blend of style and functionality, ideal for those transitional weather days. Its timeless check pattern and versatile color scheme create a classic look that effortlessly complements any outfit.
For a chic and effortless ensemble, pair it with a sleek white or black t-shirt and some form-fitting skinny jeans. When the temperature drops, layer it over a lightweight knit and complete the look with a pair of trendy ankle boots. Elevate your style further by experimenting with accessories such as a cozy scarf, a bold statement necklace, or a fashionable hat, allowing you to customise your look with ease. Embrace the versatility of the Felicity Shacket and make a fashion statement this season!
This shacket features:
- Collar
- Functional button front
- Functional front patch pockets
- Functional button on cuffs
- Unlined
Colour: Grey with Black and White Check
Fabric: Cotton / Polyester Blend
Size Guide: True to size
RACH NOTES: True to size, mid weight a great layering piece. THIS IS NOT A JACKET ❤️
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Bonnie Shacket
Our Bonnie Shacket is a great choice this autumn/winter season! Shackets are perfect for the transitional weather between seasons, and the colour scheme and check pattern of this particular shacket give it a classic and versatile look.
This shacket features:
- Collar
- Functional button front
- Functional front patch pockets with button closure
- Functional button on cuffs
- Unlined
Colour: Grey with White and Beige Check
Fabric: Mohair/Wool/Polyester Blend
Size Guide: True to size
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Very happy with product and service. Thank you.
Maddie Cardi - Navy
With its contemporary shape and super soft knit, this cardigan is a must have for your wardrobe. Luxurious knit in a long length, style this cardigan with contrast tones for a look that is totally on trend this season.
- Relaxed Fit
- Super Soft
- Long-weight knit
- Long balloon style sleeves
- 85% Cotton, 15% Polyester
Colours : Navy, Khaki, Fuchsia
Please note: Colours will appear slightly different due to each screen calibration.
S / M - Fits a size 8-14
L / XL - Fits a size 16-20
Rach Notes: Very heavy weight warm Cardi with POCKETS!!! WINNER !!
Rach is wearing a size S / M
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Love my Maddie Cardi so much that I have ordered a fuchsia one too. I wear this most days. Great fit, warm and comfy.
Maddie Cardi - Fuchsia
With its contemporary shape and super soft knit, this cardigan is a must have for your wardrobe. Luxurious knit in a long length, style this cardigan with contrast tones for a look that is totally on trend this season.
- Relaxed Fit
- Super Soft
- Long-weight knit
- Long balloon style sleeves
- 85% Cotton, 15% Polyester
Colours : Navy, Khaki, Fuchsia
Please note: Colours will appear slightly different due to each screen calibration.
S / M - Fits a size 8-14
L / XL - Fits a size 16-20
Rach Notes: Very heavy weight warm Cardi with POCKETS!!! WINNER !!
Rach is wearing a size S / M
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Winslet Knit - Grey + White
The Winslet Jumper has a luxurious feel, generous length and flattering silhouette. With her classic contrast colours, she's soft to the touch and extremely chic! She features a ribbed cuff and a neck tie at the back, providing a secure fit and extra comfort. Throw it over a some jeans and you will love winter with this knit in your life!
RACH NOTES: Sooooooooo soft to the touch, this stylish checked jumper will keep you feeling warm and looking great.
- Colour Grey & White
- 42% Acrylic 28% Nylon 30% Polyester
- Cold Hand Wash
- Available in other colours
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Bree Dress - Apricot
Say hello to our Bree dress! Your ultimate summer staple! Crafted from the softest cotton, with a mini length and round neckline, she's the kind of dress you can wear anywhere to anything! With her amazingly flattering fit and warm apricot tone, you will feel fabulous in this pretty dress.
- Button Detail
- Frilled tier mini length
- Rich warm Apricot Tone
- Sleeveless Design
- Mini Length
Size guide: True to size - we recommend your usual size in this style.
Fabric - 100% Cotton
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Ellie Dress - Khaki
A sell out style in two stunning tones! Classic v neckline with a subtle textured dot soft rayon, Ellie features an elastic waist, crochet detail and is the perfect midi length. We just know that this one will be gone in a flash!
- V- Neck
- Textured Dot
- Crochet Detail
- Elastic Waist
- Midi Length
Size guide: True to size - we recommend your usual size in this style.
Fabric - 100% Rayon
Also available in Rust.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Tried on and I love it
Ellie Dress - Rust
A sell out style in two stunning tones! Classic v neckline with a subtle textured dot soft rayon, Ellie features an elastic waist, crochet detail and is the perfect midi length. We just know that this one will be gone in a flash!
- V- Neck
- Textured Dot
- Crochet Detail
- Elastic Waist
- Midi Length
Size guide: True to size - we recommend your usual size in this style.
Fabric - 100% Rayon
Also available in Khaki.
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Love the colour fit is perfect
Lilly Dress
Meet Lilly. She has a lovely lavender floral print design. This lovely dress is not only stunning, but also incredibly comfortable to wear. With its tie waist detail and flowy fabric, you'll feel as good as you look.
You'll love how effortless it is to style and wear.
Size guide: True to size - we recommend your usual size in this style.
Rach is 170cm tall and wears a size 10
Jess is 166cm tall and wears a size 14/16 and in this style is modelling a size 14
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Erica Dress
Why hello Erica! A style you will live in. This pretty beauty will have twirling for days. Featuring a sweet tie detail at the bust and floaty feel, Erica is as comfy to wear as she is gorgeous!
Size guide: True to size - we recommend your usual size in this style.
Jess is 166cm tall and wears a size 14/16 and in this style is modelling a size 14
Rach
is 170cm tall and wears a size 10
Diane
is 177cm tall and wears a size 12
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.
Bella Dress
The perfect addition to your spring wardrobe! Our Bella dress is feminine, fresh and features the sweetest orange hue we ever did see. With her shirred bodice and cropped balloon sleeve, Bella can be worn on or off the shoulder. This flattering design is both easy to style and comfortable to wear. Added bonus.... pockets!
Size guide: Generous - we recommend sizing down an entire size in this dress.
Jess is 166cm tall and wears a size 14/16 and in this style is modelling a size 14
Rach is 170cm tall and wears a size 8
Please refer to each individual product, where you will find in the description a size guide listed.
OUR SIZE GUIDE
We understand that you want your newly purchased items to arrive as quickly as possible! For this reason, our team will endeavour to process and dispatch all orders within 24 hours, or within the next business day.
( OTHER THAN PRE ORDERS - please see T & C 's )
We offer FREE standard shipping with orders over $150 in Australia.
$14 flat rate standard shipping |
Sent via Australia Post 2-7 business days Australia-wide |
$18 Express Shipping |
Sent via Australia Post 1-3 business days Australia-wide |
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number. If for any reason the parcel cannot be delivered, Australia Post will leave a slip specifying pickup and location details for you to collect your purchase.
ALL ORDERS:
Please take care when providing a delivery address. Any parcels returned to CHARLIE J. due to an incorrect address will be re-delivered at the customer's expense.
Please understand that we do our very best to ensure that all orders are delivered in the specified timeframes. However, please note that during our sale/promotional and holiday periods, delivery may be longer than specified.
If you are concerned that your order is running late or lost, please get in touch so that we can assist in tracking it down!
What currency are the prices in?
Our prices are in Australian dollars (AUD)
How do I use a voucher/promo code?
-
Add all items to your cart
-
View Cart
-
Add coupon – discount should be applied instantly once you click apply
-
Checkout
What payment options do you accept?
- Debit and Credit Cards
- AfterPay
- Zip Pay
- Pay Pal
- Apple Pay
I have placed an order but i want to change it?
Not a problem, make sure you send us an email immediately as our team works quite quick to send out your order. Please put in the subject “ORDER CHANGE”
Email us at hello@charliej.com.au
How do I know what size to choose?
All our items are in Australian sizing. We also provide a sizing chart on each individual product page.
What if I receive an item that is faulty?
All items are thoroughly checked by our team. We make sure that the items you receive are in perfect condition but in rare cases if you do find a fault in the item simply contact us hello@charliej.com.au so we can replace the item. Please note, items that are worn out and damaged by yourself will not be considered as a fault.
Exchange / Return Policy
How do I send my return back?
Sending back your return is very simple! To return an item to us, simply fill out your returns form online just follow the link below.
https://charliejshop.returnscenter.com/
What items can be returned?
We only accept returns for full priced items and items purchased on promotion. Sale items are final sale and cannot be returned for a store credit, so please choose carefully before you buy. For hygienic reasons, under garments and accessories cannot be returned.
Do you offer Refunds?
If you have concerns about an item with sizing, colour etc we are always here to help. Please contact us at hello@charliej.com.au We do not offer refunds. However, we do offer store credit coupon with no expiry.
Will you accept my return?
Items can be returned for a store credit. To be eligible, your items must be:
-
Returned to us within 14 days (Australia)/21 days (International) of receiving parcel
-
Remain in original condition with swing tags attached
-
Are unworn and unwashed
-
Have no makeup stains or perfume/wardrobe smell
-
Are not sale items
-
Not purchased using a store credit voucher
If your return doesn’t meet the requirements, your package will be sent back to you with a $10 return fee. We reserves the right to reject any return if the garment has been returned back to us not in its original condition. Any garment/s returned to us that have been worn, soiled or damaged in any way or form will be rejected of a store credit We will not credit you for original postage paid.
Who will pay for the postage of my return or exchange?
The cost of return your order to CHARLIE J. is at the customer’s expense. We strongly recommend shipping your return back using trackable post as we are not responsible for any returns which are lost in transit or do not arrive.
What is the return address?
Please send all returns to:
CHARLIE J. - Address: 108-110 Warialda Road. Inverell, NSW 2360
How do I do an exchange?
Due to the fast turnaround and high amount of orders, we cannot hold items. Once you receive your store credit code, you can use this to repurchase the size, colour or style that you are after.
I have sent back my items how long before I’ll receive my store credit coupon?
Once your item has been received in our office, our team will inspect and assess your garment. Please allow 5-10 business days for your return to be processed. Your store credit code will be emailed to the email address indicated on your order and is issued for the full value of the returned item/s, less any discounts applied to your order and shipping costs your order may have incurred. Please be sure to check your junk mail for your store credit code.